Providing on-call technical support for the organization’s three websites. Made a number of improvements to the server configuration to improve site performance 10 fold and prevented site lockups during peak busy periods. Optimized queries to achieve overall site response to the user’s browser in under 2 seconds. Added Social media links. Setup proper site backup and secondary site for standby. Ongoing and numerous site improvements and fixes to problems and issues that occur as well as planning and executing periodic site upgrades as new vendor components are released.
Designed and developed a number of commercial websites, some in Dot Net but predominately in WordPress because of the speed of development and ease of customization that it offers. Many of the sites include product catalogs and payment gateways, and two-way links to popular social media sites such as Facebook, Twitter and Google+. Provide training and support to enable customer to load and maintain their data. Provide tools and training and ongoing support in Search Engine Optimization (SEO) to help them score high on search results. Developed a number of specialized themes and plugins.
Continuing to providing hosting, health monitoring, traffic analytics and ongoing technical support and maintenance services for each of the sites.
Provided technical support while the organization was recruiting for a full time support resource. Moved poor performing site to a new hosting service provider. Added widgets to provide new functionality. Added capabilities to interact with major social media sites. Setup and tested a backup service. Responded to numerous requests for site enhancements.